So there’s this thing called anger. The other day my girlfriend and I had a run
in with some serious amounts of it in a drug store. After leaving the hospital where my
girlfriend was diagnosed with a kidney infection that needed some serious prescription
meds to help her get over it, we went to a nearby CVS to pick it up. At first it seemed routine. We gave the pharmacist our prescription and
sat down to wait for it to be filled.
Then, while waiting, we were confronted with the frustration of an
adjacent customer. “How long did she tell you your thing would take?” Said a woman who had been seated and waiting
before we had even got there. “She said
it would take fifteen minutes” I replied with the spirit of anyone who wishes
to engage in conversation with a complete stranger at 11 o’clock PM. She continued however, and as soon as
possible used this encounter to convey to me that she was in terrible discomfort. “You’ll be waiting twice that long. I’ve
been waiting here for fifty minutes for a prescription that was supposed to
take a mere thirty five minutes. If they
don’t do something in five minutes I’m going to do something. I’m serious!
It’s these stupid interns they have no idea what they’re doing!” I nod and acknowledge that my ears in the
course of this one way conversation had not been sliced off. Sure enough thirty seconds later, she gets up and goes over to the counter and
begins to yell at the worker. “I need to
speak to the manager!” The four-foot-ten pharmaceutical tech who was confronted
replied: “there’s no manager here right now.”
Then, the angry woman repeated her previous statement four times, each
repetition louder than the one before. Her
booming voice shook the isles in a way that I can find no other explanation for
than that her lungs had developed so much that they were the reason for the
flesh that sagged over her five sizes to small jeggings. Finally, with her voice approaching levels
that would have blown down a house of bricks, the manager arrived on the
scene. “What wrong miss?” he asked with
all manner of professionalism. “I’ve
been waiting here for twenty minutes over the time I was supposed to for my prescription
to be filled and also, this lady lied to me and said there was no manager. I don’t like being lied to! I’m in pain!
I don’t have time for this girls screw ups. She’s probably spending her time taking my
pills rather than giving it to me ‘one for you, five for me, one for you, six
for me….’ rather than doing her damn…”
My ears were off. What unfolded
next was some attempt to calm this berserker with the fact that the pharmaceutical
tech meant there was no “pharmaceutical manager” in the store at that moment and
that her prescription would be filled as quickly as possible(also, there was
some comment later about how she couldn’t pay for her prescription after it had
been filled). We got out of there as
soon as possible.
Yes I can understand frustration
anger and feelings of being ignored.
Making a public spectacle in an inappropriate public place of your
suffering is something I find hard to tolerate. Quietly talk to the manager and
solve your problems like a decent human being.
Don’t blow the house down.
And buy jeggings that fit. Or actually, just don’t buy them at all.
No comments:
Post a Comment